Privacy Policy

Please read this policy carefully to understand our practices regarding your data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you complete and submit the "Request a Free Estimate" form on our website.

1. Information We Collect
When you submit a request for a quote, we collect personal information that you voluntarily provide to us. This may include:

Contact Information: Name, email address, phone number, and physical mailing or service address.
Project/Service Details: Specifications, scope of work, timeline preferences, property details, budget estimates, and any notes or attachments you upload.
Communication History: Messages, inquiries, or follow-up communications sent through the form or site chat system.

2. How We Use Your Information
We use the information collected via the quote form strictly for legitimate business operations, including to:

Evaluate your request and generate an accurate cost estimate or business proposal.
Contact you via email, phone, or text message regarding your inquiry and follow-up questions.
Schedule consultations, site visits, or service deliveries related to your project.
Improve our website functionality, customer service, and overall sales process.
Comply with legal, accounting, and regulatory requirements.

3. Disclosure of Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following limited circumstances:

Service Providers: Trusted third-party vendors (such as web hosting providers, CRM software, customer service platforms, or project management tools) who assist us in operating our business and servicing you, subject to strict confidentiality agreements.
Legal Requirements: If required to do so by law, court order, or government regulation, or to protect our rights, safety, or property.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission of data over the internet or wireless network can be guaranteed as 100% secure.

5. Data Retention
We retain personal information collected through our quote form for as long as necessary to fulfill the purposes outlined in this policy, complete requested services, resolve disputes, or comply with legal obligations. Once the retention period expires, your data will be securely deleted or anonymized.

6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:

Access & Correction: The right to request access to or updates of the personal information we hold about you.
Deletion: The right to request that we delete your personal data, subject to certain legal exceptions.
Opt-Out: You may opt out of receiving promotional or non-essential communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links
Our website or form may contain links to third-party websites or integrations. We are not responsible for the privacy practices, content, or data collection policies of third parties. We encourage you to review their privacy policies before providing them with personal information.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your quote form data is handled, please contact us at:

RE RENOVATIONS LLC
ricardojames@rerenovationsllc.com
(202) 230-1872
1616 OTIS ST NE
WASHINGTON, DC 20018-2322